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Support

Need help with Snoli? Here's how to reach us, and answers to a few common questions.

Contact us

The fastest way to reach us is by email: guillaume.rozand@icloud.com. Whether it's a bug, a billing question, a sound you'd like to see added, or anything else — write to us and we'll get back to you, usually within 48 hours.

Managing or cancelling your subscription

Subscriptions are billed and managed entirely by Apple, not by us, so cancelling takes just a couple of taps on your device:

You'll keep access until the end of the period you already paid for. See Apple's own guide for details: How to cancel a subscription on the App Store.

Restoring a previous purchase

If you've reinstalled the app or switched devices, use the "Restore Purchases" option inside Snoli's settings to recover an active subscription or one-time purchase tied to your Apple ID — no need to buy it again.

Reporting a bug or suggesting a sound

We read every message. Include your device model and iOS version if you're reporting a bug — it helps us fix things faster.